FAQS

Visa Process

We offer an initial advice service for a fixed fee of $330.00 (inc GST). We will discuss your personal situation face-to-face, by telephone or by Skype, and provide you with written advice as to how best to proceed. Should you then decide to proceed with our services the $330.00 (inc GST) fee is credited towards our future fees. Call or email today to make an appointment for initial advice.

Schedule of Professional Fees

An analysis of fees charged by Registered Migration Agents in Australia can be found here. We believe you will find that our fee structure is competitive, fair and reasonable.

 

Permanent Visas

 

Employer Sponsored Migration

$6,000

General Skilled Migration

$4,000

Partner Visas

$4,000

Child Migration

$3,000

Parent Migration

$3,000

Onshore Protection

$3,000

Humanitarian Offshore

$3,000

Business Innovation and Investment Visa

$8,000

Temporary Visas

 

Student

$1,500

Temporary Skill Shortage

$6,000

Visitor Visas

$1,500

Temporary Graduate

$2,000

OTHER SERVICES

 

Administrative Appeals Tribunal Application

$6,000

One-off Meeting

$300

Checking self-prepared partner visa application

$2,000

Skill Assessment

$2,000

Citizenship Application

$2,000

Citizenship Application (Complex)

$3,000

Ministerial Intervention

$3,000

 

The fees quoted are in Australian Dollars and exclude GST.

These fees are for general information only and all fees are personalised to client's individual circumstances following an assessment by a Migration Agent.

All fees and costs are agreed upon in a cost agreement when engaging our services.

Why do I need a registered migration agent?

Migration legislation is a very complex area of Australian law. A migration agent can help you navigate the application process and inform you of any changes that are to take place that may have an impact on your application. You should consider using a registered migration agent if:

  • you are unsure of which visa to apply for
  • there are complex circumstances that may effect your eligibility
  • you do not have the time to do all the paper work and research
  • you may be eligible for more than one type of visa and want to know which option is best
  • your visa has been cancelled and you are unsure of your options
  • you are wondering if you are eligible to apply for Australian citizenship
  • you want to do your best to avoid the expense of errors and oversights by having someone with specialised training prepare your application

Methods of Payment

We accept payments by direct deposit to our bank account, BPAY, or cheque.

Direct Deposit

Bank: Westpac Banking Corporation
BSB: 032591
Account Number: 247588
Account Name: Visa Assist Australia Clients' Account
SWIFT: WPACAU2S

Cheque

Make cheques payable to 'Visa Assist Australia Clients' Account' and post to

Attn: Accounts, Visa Assist Australia
PO Box 133, ALSTONVILLE NSW 2477

If paying by cheque, please allow additional time for receipt by post, banking and clearance.

Please email us at [email protected] if you require further assistance.

Will there be hidden costs and expenses?

No. Registered Migration Agents are required to fully outline the services and costs that will be incurred before a contract is signed and money is paid. If there are to be any changes along the way the agent should give you written notice as soon as possible.

Will using a Registered Migration Agent guarantee a visa approval?

No. Visa decisions are made by the Department of Home Affairs. Agents do not have any special connections with the Department that can guarantee a client's success.

Do you work in rural and regional areas?

Yes. Our Migration Consultants travel regularly to many regional areas including (but not limited to):

  • Ballina, Lennox Head, Wardell, Knockrow (Ballina Shire Council area)
  • Lismore, Nimbin, Bentley, Coraki (Lismore City Council area)
  • Byron, Broken Head, Ocean Shores, Mullumbimby, Main Arm (Byron Shire Council area)
  • Casino, Evans Head, Woodburn (Richmond Valley Council area)
  • Tenterfield, Drake, Urbenville (Tenterfield Shire Council area)
  • Glen Innes, Deepwater, Glencoe (Glen Innes Severn Council area)
  • Grafton, Maclean, Yamba, Wooli, Nymboida (Clarence Valley Council area)

If your home town is not listed here, please contact us and we will endeavour to assist you.

Code of Conduct

We adhere to the Migration Agents Code of Conduct. You can obtain a copy of the Code here.

The Code outlines the professional and ethical standards that you can expect from Visa Assist Australia.

Privacy Policy

Visa Assist Australia (VisaAssist.com.au) strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalised experience. We may use Personally Identifiable Information (your name, e-mail address, street address, telephone number) subject to the terms of this privacy policy. We will never sell, barter, or rent your email address to any unauthorized third party.

How we gather information from users

How we collect and store information depends on the page you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our site or request certain features, such as newsletters or when you make a purchase. You may provide information when you participate in message boards and chat rooms, and other interactive areas of our site. Like most Web sites, VisaAssist.com.au also collects information automatically and through the use of electronic tools that may be transparent to our visitors. For example, we may log the name of your Internet Service Provider or use cookie technology to recognise you and hold information from your visit. Among other things, the cookie may store your user name and password, sparing you from having to re-enter that information each time you visit, or may control the number of times you encounter a particular advertisement while visiting our site. As we adopt additional technology, we may also gather information through other means. In certain cases, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies, but if you do you may be unable to access certain portions of the site or may be asked to re-enter your user name and password, and we may not be able to customise the site's features according to your preferences.

What we do with the information we collect

Like other Web publishers, we collect information to enhance your visit and deliver more individualised content and advertising. We respect your privacy and do not share your information with anyone.

Aggregated Information (information that does not personally identify you) may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance our site and services (e.g., to learn which pages are visited most or what features are most attractive). Aggregated Information may occasionally be shared with our advertisers and business partners. Again, this information does not include any Personally Identifiable Information about you or allow anyone to identify you individually.

We may use Personally Identifiable Information collected on VisaAssist.com.au to communicate with you about your registration and customisation preferences; our Terms of Service and privacy policy; services and products offered by VisaAssist.com.au and other topics we think you might find of interest.

Personally Identifiable Information collected by VisaAssist.com.au may also be used for other purposes, including but not limited to site administration, troubleshooting, processing of e-commerce transactions, administration of sweepstakes and contests, and other communications with you. Certain third parties who provide technical support for the operation of our site (our Web hosting service for example) may access such information. We will use your information only as permitted by law. In addition, from time to time as we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.

Affiliated sites, linked sites and advertisements

VisaAssist.com.au expects its partners, advertisers and affiliates to respect the privacy of our users. Be aware, however, that third parties, including our partners, advertisers, affiliates and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, during your visit to our site you may link to, or view as part of a frame on a VisaAssist.com.au page, certain content that is actually created or hosted by a third party. Also, through VisaAssist.com.au you may be introduced to, or be able to access, information, Web sites, features, contests or sweepstakes offered by other parties. VisaAssist.com.au is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.

While on our site, our advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Other features available on our site may offer services operated by third parties and may use cookies or other technology to gather information. VisaAssist.com.au does not control the use of this technology by third parties or the resulting information, and is not responsible for any actions or policies of such third parties.

You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of VisaAssist.com.au and this policy.

Children

VisaAssist.com.au does not knowingly collect or solicit Personally Identifiable Information from or about children under 18 except as permitted by law. If we discover we have received any information from a child under 18 in violation of this policy, we will delete that information immediately. If you believe VisaAssist.com.au has any information from or about anyone under 18, please contact us at the address listed below.

Contacting Us

We can be reached by contacting:

Visa Assist Australia
PO Box 133,
ALSTONVILLE NSW 2477
AUSTRALIA

Email: [email protected]

Changes to this Policy

Visa Assist Australia reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

Governing law

This policy and the use of this Site are governed by the state of New South Wales, Australia. If a dispute arises under this Policy we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: New South Wales, Australia. Any costs and fees other than solicitor/legal/attorney fees associated with the mediation will be shared equally by each of us.

If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: New South Wales, Australia, under the rules of Australian Arbitration laws. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.

VisaAssist.com.au is controlled, operated and administered entirely within New South Wales, Australia. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

CONTACT US

For professional and friendly Australian immigration assistance or advice, contact us today!

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