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FAQs

We offer an initial advice service for a fixed fee of $330.00 (inc GST). We will discuss your personal situation face-to-face, by telephone or by Zoom, and provide you with written advice as to how best to proceed. Should you then decide to proceed with our services the $330.00 (inc GST) fee is credited towards our future fees. Book online to make an appointment for initial advice. We regularly conduct initial advice appointments in various locations throughout Australia.

Migration is a very complex area of Australian law. Our Registered Migration Agents will help you navigate the application process. We will inform you about changes to migration law and migration policy that impact on your visa application. You should consider using a registered migration agent if:

  • you are unsure of which visa to apply for
  • there are complex circumstances that may effect your eligibility
  • you do not have the time to do all the paper work and research
  • you may be eligible for more than one type of visa and want to know which option is best
  • your visa has been cancelled and you are unsure of your options
  • you are wondering if you are eligible to apply for Australian citizenship
  • you want to do your best to avoid the expense of errors and oversights by having someone with specialised training prepare your application

We accept payments by direct deposit to our bank account or by Debit/Credit Card.

Bank: Westpac Banking Corporation
BSB: 032591
Account Number: 247588
Account Name: Visa Assist Australia Clients’ Account
SWIFT: WPACAU2S

Please email us at accounts@visaassist.com.au if you require further assistance.

No. Registered Migration Agents are required to fully outline the services and costs that will be incurred before a contract is signed and money is paid. We will give you written notice of any changes to your costs and expenses.

No. Visa decisions are made by the Department of Home Affairs. Agents do not have any special connections with the Department that can guarantee a client’s success.

Yes. Our Migration Consultants travel regularly to many regional areas including (but not limited to):

  • Ballina, Lennox Head, Wardell, Knockrow (Ballina Shire Council area)
  • Lismore, Nimbin, Bentley, Coraki (Lismore City Council area)
  • Byron, Broken Head, Ocean Shores, Mullumbimby, Main Arm (Byron Shire Council area)
  • Casino, Evans Head, Woodburn (Richmond Valley Council area)
  • Tenterfield, Drake, Urbenville (Tenterfield Shire Council area)
  • Glen Innes, Deepwater, Glencoe (Glen Innes Severn Council area)
  • Grafton, Maclean, Yamba, Wooli, Nymboida (Clarence Valley Council area)
  • Darwin, Alice Springs
  • Tasmania

If your home town is not listed here, please contact us and we will endeavour to assist you.

We adhere to the Migration Agents Code of Conduct. You can obtain a copy of the Code here.

The Code outlines the professional and ethical standards that you can expect from Visa Assist Australia.

You can read our full Privacy Policy here.

You can view our Schedule of Professional Fees here.